This policy explains how Uplift Desk handles business contact information submitted through this website. The site is intended for B2B inquiries about office furniture, seating, desk accessories, presentation products, and related workspace planning services.
When you submit a request, we may collect your name, company, email address, phone number, country or region, request type, and project notes. These details help us understand desk counts, chair requirements, delivery regions, accessory standards, and documentation needs before responding.
Submitted information is used to reply to your inquiry, prepare product or service recommendations, coordinate a quotation conversation, and maintain a record of business communications. We may also use aggregated, non-identifying patterns to improve request forms and category guidance.
For example, a project note about desk count, chair type, accessory needs, or presentation board requirements may be reviewed by a commercial coordinator so the response can address the correct category. If you ask for documentation such as warranty scope, material notes, or test references, your request may be routed to a team member who can identify which documents are available for the products under discussion.
Information may be shared with internal teams or service partners only when needed to respond to your request, support logistics, or clarify documentation. We keep business inquiry records for a reasonable period so follow-up questions, replacement needs, and quote revisions can be handled consistently.
We do not ask for payment card information through the general inquiry form. If a purchase moves forward, transaction and fulfillment details are handled through the agreed commercial process rather than through public website comments. Access to inquiry records is limited to business purposes such as sales response, customer support, operational review, fraud prevention, and legal compliance.
You may request correction or deletion of your business contact information by contacting us. Some records may be retained when necessary for legal, accounting, fraud prevention, or order history purposes.
You can also ask us to stop using your details for follow-up communications that are not required to complete an active quote or service request. We may need to verify the request by matching it to the company, email address, or project note originally submitted.